Sherries Shoes & accessories offer free shipping to all domestic orders placed on our website. All orders will be mailed out within 72 hours. Sherries Shoes & accessories understands that receiving your items quickly is important to you, so we make every effort to process your order as quickly as possible.
It is important to us that our customers are completely satisfied with their purchases. In order to keep our customers happy, we offer a 30 day return/ exchange policy on shoes but for all accessories the return policy is 7 days. If you are not totally satisfied with your purchase, you can return your order to Sherries Shoes & accessories for a full refund /exchange. Please note that all refunds will be made in the original method of payment. The following criteria must be met in order for an item to qualify for a refund or exchange:
- All orders must be returned within 30 days.
- The product is unworn.
- The product is unused.
- The product is undamaged.
- The product is in its original packaging with price tags attached and original proof of purchase included.
In order to ensure the above criteria has been met, all returns will be inspected by the inspection center (usually 72 hours of receipt).Your refund will be processed and a credit will be automatically applied to your method of payment within 7 days. Please note that depending on your credit card company, it may take additional 2-10 business days after your credit is applied for it to post to your account. Sherries Shoes & accessories reserve the right not to issue a refund.
All packages must be returned to Chit Chat Express, 6380 Tomken Road, Unit# 9, Mississauga, ON, L5T 1Y4. Attention Sherries Shoes &Accessories (647)-678-2623
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the siteplace an orderfill out a formrespond to a surveysubscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information,
Users may, however, visit our Site anonymously.
We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
How we use collected information
Sherries Shoes & Accessories collects and uses Users personal information for the following purposes:
To improve customer serviceYour information helps us to more effectively respond to your customer service requests and support needs.
To personalize user experienceWe may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
To improve our SiteWe continually strive to improve our website offerings based on the information and feedback we receive from you.
To process transactionsWe may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
To administer a content, promotion, survey or other Site featureTo send Users information they agreed to receive about topics we think will be of interest to them.
To send periodic emailsThe email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Sherries Shoes & Accessories